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Securing the shipment of organic wine pallets to European distributors.
A wine producer dedicated to organic wine production, with vineyards on both banks of the Tarn, needed to ensure incident-free deliveries of its pallets to B2B distribution networks in France and several European countries. Faced with strong seasonality and the sensitivity of its loads in terms of handling, the provider implemented direct deliveries without reloading, using appropriate vehicles, reducing the risk of delays or damage and ensuring end-to-end traceability for each pallet.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Organic wine producer; main operation located near Gaillac in Southwest France; B2B deliveries to distributors and wine merchants in France, Germany, and Belgium.
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Volume & seasonality
Average of 9 shipments per month with peaks during March-August period (+15%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, total shipment weight from 1200 to 2300 kg, secured with tie-down straps and corner protectors.
Delivery constraints
Narrow time windows (8 am–12 pm and 1 pm–4 pm), tail lift + pallet truck, all-risk insurance.
Targets
Reduce transit time by more than 2h, eliminate delays
Objectives
Faster average transit by 4-8h, 99.95% shipments delivered on time, transport cost reduction of over 10%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Gaillac → Quimper | 5x palette EU, 120x80 cm, 900 kg | VAN | 14 h | 880 € |
Gaillac → Tours | 2x palette EU, 120x80 cm, 300 kg | VAN | 9 h | 436 € |
Gaillac → Troyes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 13 h | 411 € |
Gaillac → Nice | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 24 h | 726 € |
Gaillac → Kelsterbach | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 19 h | 960 € |
Gaillac → Barcelona | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 8 h | 414 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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