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Securing the shipment of organic wine pallets to European distributors.
CASE STUDY

Securing the shipment of organic wine pallets to European distributors.

A wine producer dedicated to organic wine production, with vineyards on both banks of the Tarn, needed to ensure incident-free deliveries of its pallets to B2B distribution networks in France and several European countries. Faced with strong seasonality and the sensitivity of its loads in terms of handling, the provider implemented direct deliveries without reloading, using appropriate vehicles, reducing the risk of delays or damage and ensuring end-to-end traceability for each pallet.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Organic wine producer; main operation located near Gaillac in Southwest France; B2B deliveries to distributors and wine merchants in France, Germany, and Belgium.

Volume & seasonality

Average of 9 shipments per month with peaks during March-August period (+15%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight from 1200 to 2300 kg, secured with tie-down straps and corner protectors.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–4 pm), tail lift + pallet truck, all-risk insurance.

Targets

Reduce transit time by more than 2h, eliminate delays

Objectives

Faster average transit by 4-8h, 99.95% shipments delivered on time, transport cost reduction of over 10%
14
 h
Gaillac→Quimper transit time
880
 €
Example job price (Premium)
173
Number of transports in 2025
99.95%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Gaillac
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
880
 €
Gaillac
Tours
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
436
 €
Gaillac
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
411
 €
Gaillac
Nice
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
24
 h
726
 €
Gaillac
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
19
 h
960
 €
Gaillac
Barcelona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
414
 €
Quimper
Tours
Troyes
Nice
Kelsterbach
Barcelona
Gaillac

Before/after (last 6 months)

-0,23
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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