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Securing the transport of fine wines in Europe through rigorous carrier verification.
CASE STUDY

Securing the transport of fine wines in Europe through rigorous carrier verification.

An international distributor of premium wines, specializing in e-commerce and B2B deliveries to demanding clients in France, Germany, Switzerland, and Benelux. Their main challenge: ensuring the integrity of fragile, high-value goods while controlling damage rates. Thanks to a strict five-step carrier verification process and monitoring of the undamaged delivery rate (99.96%), DONE Deliveries ensured secure flows and reliable supply, even during peak season.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of fine wines from prestigious French and international appellations; logistics hub in Bordeaux; regular B2B deliveries to Western Europe and North America.

Volume & seasonality

An average of 23 shipments per month, with peaks during March-June period (+42%)

Units & packaging

EU pallets 120x80 cm, with 12 units per shipment, secured by lashing straps and corner protectors, total shipment weight between 900 and 2,400 kg.

Delivery constraints

Fixed loading times, security rope for customs, GPS tracking.

Targets

Eliminate delays, reduce transit time by more than 2 hours

Objectives

99.49% of shipments delivered on time, average transit faster by 4-6 hours, transport costs reduced by more than 11%
8
 h
Bordeaux→Vannes transit time
773
 €
Example job price (Premium)
178
Number of transports in 2025
99.49%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
773
 €
Bordeaux
Nantes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
50
 €
Bordeaux
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
441
 €
Bordeaux
Cannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
747
 €
Bordeaux
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
17
 h
580
 €
Bordeaux
Zwolle
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
46
 h
976
 €
Vannes
Nantes
Roubaix
Cannes
Maastricht
Zwolle
Bordeaux

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.96%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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