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Securing premium wine shipments without damage in the European B2B market.
CASE STUDY

Securing premium wine shipments without damage in the European B2B market.

A leading producer of appellation wines, this southern France wine producer ships pallets of bottles to traders, distributors, and restaurant groups across Europe. The requirements for fragility, traceability, and product integrity called for high standards of reliability and security throughout the transport chain. Thanks to a rigorous carrier vetting process and a 99.98% undamaged delivery rate, the provider ensured the safe transport of these high-value wines while minimizing the risks of breakage or incidents.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Appellation wine producer; production site in southern France, B2B distribution to Western and Central Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during May–July (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,000 and 3,200 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Narrow delivery windows (8 am–10 am and 2 pm–5 pm), unloading assistance, fast POD.

Targets

Reduce transit time by more than 2 hours, trucks available on demand

Objectives

Faster average transit by 4–6 hours, truck availability at 99.66% of orders placed, transport cost reduction of over 12%
9
 h
Narbonne→Lyon transit time
100
 €
Example job price (Premium)
76
Number of shipments in 2025
99.19%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Narbonne
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
100
 €
Narbonne
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
50
 €
Narbonne
Grenoble
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
9
 h
787
 €
Narbonne
Brest
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
897
 €
Narbonne
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
759
 €
Narbonne
Alkmaar
5x palette EU, 120x80 cm, 900 kg
VAN
23
 h
1146
 €
Lyon
Quimper
Grenoble
Brest
Brussels
Alkmaar
Narbonne

Before/after (last 6 months)

-0,13
Cost per shipment
-6h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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