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Ensuring the safety and availability of high-end wine shipments with complete peace of mind.
CASE STUDY

Ensuring the safety and availability of high-end wine shipments with complete peace of mind.

A recognized player in organic viticulture, this fine wine producer near Nice faces significant constraints for its regular shipments, including the protection against risks and punctual deliveries. Pallet flows require tailored support and optimal insurance management to guarantee the integrity of the goods, from the cellar to professional recipients in France and Europe. The provider responded with a system combining full CMR coverage, 'All-Risk' options, and comprehensive assistance in case of an incident, ensuring uncompromised deliveries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium organic wine producer; estate and cellar located in the hills above Nice, PACA region; B2B shipments to specialized distributors and event partners in France and on the French Riviera.

Volume & seasonality

Average of 15 shipments per month, with peaks during the May–August period (+29%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,500 kg.

Delivery constraints

Fixed delivery hours, liftgate, delivery with mandatory prior phone call.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.86% of shipments delivered on time, transport cost reduction by over 9%
14
 h
Nice→Limoges transit time
459
 €
Example job price (Premium)
171
Number of transports in 2025
98.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nice
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
459
 €
Nice
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
30
 h
100
 €
Nice
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
12
 h
408
 €
Nice
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
315
 €
Nice
Martorell
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
898
 €
Nice
Duisburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
22
 h
566
 €
Limoges
Paris
Tarbes
Roanne
Martorell
Duisburg
Nice

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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