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Ensuring freshness and traceability for the export of fine wines in Europe.
CASE STUDY

Ensuring freshness and traceability for the export of fine wines in Europe.

Wine producer specializing in appellation wines, facing strict product protection and delivery punctuality requirements. To secure each wine pallet and provide full shipment visibility to European markets, our transport team implemented direct deliveries without reloading, guaranteeing 24/7 monitoring, reduced risk of damage, and complete traceability of goods from the Provence site to professional recipients.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wine producer specialized in appellation wines; main site in southeastern France at the foot of Mont Ventoux; B2B distribution to wholesalers, wine shops, and restaurants in France and Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during April-July (+36%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Same-day delivery, loading assistance, delivery with mandatory prior call.

Targets

Enable transportation visibility, eliminate delays

Objectives

Transport tracking and email notifications on the DONE Space platform, 98.47% of shipments delivered on time, transport cost reduction of over 10%
2
 h
Avignon→Marseille transit time
50
 €
Example job price (Premium)
187
Number of transports in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Avignon
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
2
 h
50
 €
Avignon
Poitiers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
26
 h
754
 €
Avignon
Auxerre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
551
 €
Avignon
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
2
 h
415
 €
Avignon
Ulm
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
862
 €
Avignon
Rome
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
838
 €
Marseille
Poitiers
Auxerre
Montpellier
Ulm
Rome
Avignon

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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