A cooperative player in the wine sector, producing wines from a major region in southern France, needed to ensure the reliability of its B2B shipments, especially during seasonal peaks, to meet the demands of French and European distributors. The service provider met this challenge by achieving a 99.97% vehicle availability rate, enabling urgent loading even during campaigns, with no delays for transport-sensitive pallets. Flows were thus managed without disruption, from the production site to export markets.

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Winegrowers' cooperative specializing in the production of red, white, and rosé wines; main site in the Nîmes region; B2B shipments to large retailers, wine merchants, and export – particularly to Germany and China.
Average of 24 shipments per month, with peaks during May–August period (+14%)
EUR-pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.
Fixed delivery times, tail lift + pallet truck, secured parking areas.
Eliminate delays, immediate access to pod/cmr
99.09% of shipments delivered on time, all documents available on the DONE Space platform, transport cost reduction of over 12%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Montpellier → Strasbourg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 27 h | 100 € |
Montpellier → Mulhouse | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 12 h | 670 € |
Montpellier → Rennes | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 16 h | 726 € |
Montpellier → Troyes | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 25 h | 691 € |
Montpellier → Martorell | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 7 h | 389 € |
Montpellier → Cottbus | 5x palette EU, 120x80 cm, 900 kg | VAN | 25 h | 1334 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we can't provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of significant delay caused by us, the freight can be refunded up to 100%.
We use a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
You benefit from complete monitoring via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each stage to anticipate issues and keep you informed.
European countries
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