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Secure the transport of premium wines through strict carrier verification.
CASE STUDY

Secure the transport of premium wines through strict carrier verification.

A major Bordeaux wine trading company, driven by a commitment to quality and managing a wide range of products, must ensure the integrity of its pallets during shipments within France and internationally. Operations require particular attention to the reliability of partners and the minimization of damages to preserve the value of goods. The logistics provider implemented a five-step selection process and achieved a damage-free delivery rate of 99.96%, ensuring secure shipments for demanding markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium wine merchant based in Bordeaux; manages logistics for grands crus and wines across various ranges; B2B shipments to France and over 90 countries.

Volume & seasonality

An average of 13 shipments per month with peaks during September-November (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Fixed loading times, tailgate + pallet truck, rapid POD.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications on the DONE Space platform, 98.43% of shipments delivered on time, transport cost reduction of over 9%
11
 h
Bordeaux→Chartres transit time
1617
 €
Example job price (Premium)
76
Number of shipments in 2025
98.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Chartres
16x palette EU, 120x80 cm, 7 400 kg
Porteur
11
 h
1617
 €
Bordeaux
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
520
 €
Bordeaux
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
351
 €
Bordeaux
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
685
 €
Bordeaux
Etten-Leur
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
925
 €
Bordeaux
Bruges
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
721
 €
Chartres
Montauban
Amiens
Roubaix
Etten-Leur
Bruges
Bordeaux

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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