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Securing logistics for premium wines with a 99.95% damage-free delivery rate.
CASE STUDY

Securing logistics for premium wines with a 99.95% damage-free delivery rate.

An independent wine trading company in the region regularly ships fragile, high-value goods prone to breakage. Requirements included careful selection of reliable carriers, perfect pallet security, and guaranteed damage-free deliveries throughout France and Europe. Thanks to a rigorous five-step carrier verification process and tailored tracking, DONE Deliveries achieved an exceptional 99.95% rate of damage-free deliveries while ensuring timely and intact shipments during seasonal peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Trader of unique wines from French wine regions; operations site in Beaujolais; professional clientele and gourmet distributors in France and Europe.

Volume & seasonality

Average of 20 shipments per month with peaks during March–June period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,400 kg.

Delivery constraints

Narrow delivery windows (8–10 a.m. and 2–4 p.m.), loading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, transit time reduced by more than 2 hours

Objectives

Average truck availability for 99.5% of orders, average faster transit by 4–7 hours, transport cost reduction of over 15%
4
 h
Tours→Rennes transit time
497
 €
Example job price (Premium)
81
Number of shipments in 2025
98.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tours
Rennes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
497
 €
Tours
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
100
 €
Tours
Strasbourg
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
25
 h
1084
 €
Tours
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
267
 €
Tours
Mainz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
509
 €
Tours
Cologne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
349
 €
Rennes
Nantes
Strasbourg
Auxerre
Mainz
Cologne
Tours

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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