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Custom transport and reliability for the flows of appellation wines from southeastern France.
CASE STUDY

Custom transport and reliability for the flows of appellation wines from southeastern France.

A cooperative producer in the food sector specializing in regional wines, faced with the management of large volumes of fragile pallets destined for multiple European markets. Key requirements included securing deliveries and minimizing the risk of damage. Our transport team responded by strictly vetting carriers and achieving a damage-free delivery rate of 99.97%. Shipments primarily concerned France and neighboring countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food producer specializing in Rhône wines; based in Drôme Provençale; B2B distribution in France and Western Europe.

Volume & seasonality

Average of 24 shipments per month with peaks during March-August period (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,000 kg.

Delivery constraints

Same day delivery, tail lift + pallet truck, all-risk insurance.

Targets

Enable transport visibility, reduce transit time by more than 2h

Objectives

Transport tracking and email notifications on the DONE Space platform, average faster transit by 4-12h, transport cost reduction of more than 15%
11
 h
Pierrelatte→Tours transit time
753
 €
Example job price (Premium)
166
Number of shipments in 2025
98.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Pierrelatte
Tours
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
753
 €
Pierrelatte
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN
28
 h
100
 €
Pierrelatte
Besancon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
715
 €
Pierrelatte
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
789
 €
Pierrelatte
Malaga
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
49
 h
1644
 €
Pierrelatte
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
22
 h
1162
 €
Tours
Nantes
Besancon
Angers
Malaga
Magdeburg
Pierrelatte

Before/after (last 6 months)

-0,13
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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