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Secure delivery of connected devices for smart homes in Europe, without compromising product integrity.
CASE STUDY

Secure delivery of connected devices for smart homes in Europe, without compromising product integrity.

A European specialist in smart home electronic equipment faced major challenges: ensuring integrity and punctuality during shipments of sensitive and high-value goods while minimizing the risk of damage. Thanks to direct deliveries without reloading and the use of suitable vehicles (secured vans, tail lifts), our transport team ensured speed, traceability, and optimal protection of products, especially to European logistics hubs.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of smart electronic devices for the home; main base in Île-de-France; B2B distribution to logistics platforms and specialized distributors in Western Europe.

Volume & seasonality

Average of 23 shipments per month with peaks during the September–December period (+19%).

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Same-day delivery, unloading assistance, all-risk insurance.

Targets

Immediate access to POD/CMR, trucks available on demand.

Objectives

All documents are available on the DONE Space platform, average truck availability at 99.56% of placed orders, transport cost reduction of over 19%.
4
 h
Paris→Tourcoing transit time
50
 €
Example job price (Premium)
207
Number of shipments in 2025
99.16%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
50
 €
Paris
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN
26
 h
100
 €
Paris
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
333
 €
Paris
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
605
 €
Paris
Eindhoven
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
361
 €
Paris
Zaragoza
16x palette EU, 120x80 cm, 7 400 kg
Porteur
32
 h
1518
 €
Tourcoing
Toulouse
Mulhouse
Cholet
Eindhoven
Zaragoza
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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