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Secure delivery of high-end household linen with a minimal damage rate.
CASE STUDY

Secure delivery of high-end household linen with a minimal damage rate.

As a specialist in quality household linen, this manufacturer faces significant challenges in protecting goods and preserving the elegance of its products during B2B deliveries in France and Europe. The solution: a strict carrier selection process, ensuring a 99.96% damage-free delivery rate—ideal for shipments sensitive to breakage and deterioration. Our network guarantees complete traceability and tailored handling for every specialized shipment.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium household linen manufacturer; operations centered in the Paris region; B2B shipments to retailers and e-commerce companies in France and Western Europe.

Volume & seasonality

Average of 9 shipments per month with peaks during March–June (+44%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Fixed loading times, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, immediate access to pod/CMR

Objectives

Average truck availability at 99.68% of orders placed, all documents available on the Done Space platform, transport cost reduced by over 13%
9
 h
Paris→Mulhouse transit time
361
 €
Example job price (Premium)
187
Number of transports in 2025
98.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
361
 €
Paris
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
715
 €
Paris
Chartres
8x palette EU, 120x80 cm, 5 100 kg
Porteur
4
 h
412
 €
Paris
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
536
 €
Paris
Zwolle
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
673
 €
Paris
Kelsterbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
455
 €
Mulhouse
Strasbourg
Chartres
Tours
Zwolle
Kelsterbach
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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