CASE STUDY

Secure fast and direct delivery of food packaging to the French foodservice industry.

A distributor of food packaging operates in a demanding market where flexibility and product protection are essential for delivering to restaurants and foodservice professionals. With sensitive products, often bulky or prone to moisture, they needed a carrier able to provide direct, reload-free deliveries while minimizing the risk of delays or damage within tight delivery windows across France. Our transport team implemented a dedicated solution, combining suitable vehicles with real-time tracking, to ensure the safety and punctuality of the supply chain.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of eco-friendly food packaging for the out-of-home foodservice market, based in Île-de-France, B2B deliveries to foodservice establishments across France.

Volume & seasonality

An average of 9 shipments per month with peaks during March-June (+25%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,000 and 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, tail lift required, delivery with mandatory advance call.

Targets

Reduce transit time by over 2 hours, immediate access to POD/CMR

Objectives

4–8 hours faster average transit, all documents available on the DONE Space platform, over 19% reduction in transport costs

Aix-en-Provence→Niort transit time

100

€

Example job price (Premium)

177

Number of shipments in 2025

99.89%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Aix-en-Provence → Niort	16x palette EU, 120x80 cm, 7 400 kg	Porteur	27 h	100 €
Aix-en-Provence → Tarbes	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	9 h	744 €
Aix-en-Provence → Roubaix	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	16 h	512 €
Aix-en-Provence → Mulhouse	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	11 h	728 €
Aix-en-Provence → Maastricht	2x palette EU, 120x80 cm, 300 kg	VAN	17 h	508 €
Aix-en-Provence → Eindhoven	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	19 h	520 €

Niort

Tarbes

Roubaix

Mulhouse

Maastricht

Eindhoven

Aix-en-Provence

Before/after (last 6 months)

-0,13

Cost per shipment

-5h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez