CASE STUDY

Secure food distribution to healthcare facilities, with rigorous carrier control.

A collective catering provider for the medico-social sector, this professional manages daily sensitive deliveries to hospitals and retirement homes. The reliability of transport, essential to guarantee the quality of fresh products, was a major challenge, notably due to traceability requirements and strict delivery time slots. Thanks to double carrier checks and a 99.98% undamaged delivery rate, DONE Deliveries established a secure logistics flow meeting French health standards.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Collective catering provider for healthcare facilities; based in Occitania; menu management and deliveries to medical and medico-social structures in southern France.

Volume & seasonality

Average of 9 shipments per month with peaks during September-December (+12%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Same-day pickup, security rope for customs, all-risk insurance.

Targets

Immediate access to POD/CMR, reduction of transit time by more than 4 hours

Objectives

All documents available on the DONE Space platform, average transit faster by 4-8 hours, transport cost reduction of more than 13%

Montpellier→Lille transit time

€

Example job price (Premium)

134

Number of transports in 2025

98.4%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Montpellier → Lille	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	16 h	50 €
Montpellier → Dijon	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	8 h	672 €
Montpellier → Toulouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	4 h	555 €
Montpellier → Brest	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	18 h	644 €
Montpellier → Milan	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur	25 h	797 €
Montpellier → Magdeburg	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	23 h	713 €

Lille

Dijon

Toulouse

Brest

Milan

Magdeburg

Montpellier

Before/after (last 6 months)

-0,17

Cost per shipment

-2h

Shorter average transit time

99.98%

Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez