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Secure office furniture logistics with direct delivery without reloading.
CASE STUDY

Secure office furniture logistics with direct delivery without reloading.

A specialist in office space design and layout, this manufacturer needed to transport bulky and sensitive professional furniture, without damage or delay, to B2B clients in the Normandy region and nearby areas. Risks associated with intermediate reloads and lack of scheduling flexibility complicated flow management. By using direct delivery with suitable vehicles, the provider ensured safe, timely, and damage-free shipments throughout the chain.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and installer of workspaces and professional furniture; based in Caen, Normandy; B2B services mainly in the Normandy region and northwest France.

Volume & seasonality

An average of 11 shipments per month with peaks during March to July (+19%)

Units & packaging

Custom goods 250x160x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,800 and 4,800 kg.

Delivery constraints

Same-day delivery, safety cord for customs, delivery with mandatory prior phone call.

Targets

Enable transport visibility, reduction of transit time by more than 4 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, 4-10h faster average transit, over 20% reduction in transport costs
7
 h
Caen→Bourges transit time
694
 €
Example job price (Premium)
187
Number of shipments in 2025
99.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Caen
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
694
 €
Caen
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
536
 €
Caen
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
541
 €
Caen
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN
6
 h
386
 €
Caen
Hamburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
33
 h
1092
 €
Caen
Kelsterbach
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
478
 €
Bourges
Chartres
Grenoble
Cholet
Hamburg
Kelsterbach
Caen

Before/after (last 6 months)

-0,16
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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