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Securing and streamlining logistics for building security solutions in France.
CASE STUDY

Securing and streamlining logistics for building security solutions in France.

An industrial manufacturer specializing in fall protection and height access systems needed to improve reliability in its goods flow to job sites and distributors, while meeting delivery deadlines and minimizing the risk of damage. Thanks to a rigorous carrier selection and dedicated support from our teams, all flows became more reliable and traceable, especially on demanding routes in France. This approach met the strict safety expectations inherent to this sensitive sector.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of height safety equipment and collective protection systems; production and engineering site located in the Auvergne-Rhône-Alpes region; deliveries to wholesalers, construction sites, and specialized installers in France.

Volume & seasonality

An average of 14 shipments per month with peaks between March and June (+31%)

Units & packaging

Custom goods 300x150x120 cm secured with tie-down straps and corner protection, total shipment weight between 1,800 and 5,500 kg.

Delivery constraints

Fixed delivery times, safety rope for customs, rapid POD.

Targets

Enable transport visibility, instant access to POD/CMR.

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 20%.
23
 h
St-Étienne→Reims transit time
555
 €
Example job price (Premium)
198
Number of shipments in 2025
99.76%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Étienne
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
23
 h
555
 €
St-Étienne
Dijon
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
8
 h
644
 €
St-Étienne
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
408
 €
St-Étienne
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
2
 h
155
 €
St-Étienne
Munich
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
15
 h
471
 €
St-Étienne
Dietzenbach
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
774
 €
Reims
Dijon
Tarbes
Roanne
Munich
Dietzenbach
St-Étienne

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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