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Securing B2B export of sensitive dairy powders with guaranteed deliveries.
CASE STUDY

Securing B2B export of sensitive dairy powders with guaranteed deliveries.

A major player in dairy ingredients, specializing in transforming whey into powder for infant and specialized nutrition, faced logistical challenges when exporting fragile, high-value products to multiple international markets. Through rigorous carrier control and a 99.98% damage-free delivery rate, our service ensured flawless shipment management while safeguarding the integrity of sensitive goods throughout the logistics chain.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

A leader in Bourgogne-Franche-Comté, this company develops milk-based powder solutions for the food and nutrition industries. It organizes the secure delivery of palletized goods to industrial customers in Europe and internationally.

Volume & seasonality

Average of 21 shipments per month with peaks during January-April (+20%)

Units & packaging

EU pallets 120x100 cm, 14 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 2,400 and 5,000 kg.

Delivery constraints

Same-day pickup, unloading assistance, all-risk insurance.

Targets

On-demand truck availability, enable transport visibility

Objectives

Average truck availability at 99.54% of orders, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 19%
9
 h
Vesoul→Orleans transit time
1241
 €
Example job price (Premium)
110
Number of shipments in 2025
98.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vesoul
Orleans
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
9
 h
1241
 €
Vesoul
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
579
 €
Vesoul
Nice
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
461
 €
Vesoul
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
1
 h
150
 €
Vesoul
Bologna
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
15
 h
616
 €
Vesoul
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
435
 €
Orleans
Montauban
Nice
Besancon
Bologna
Maastricht
Vesoul

Before/after (last 6 months)

-0,1
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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