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Securing B2B Food Distribution with Uninterrupted, On-Time Transport.
A food distributor serving institutional and commercial catering, this industrial client needed to deliver fresh and frozen goods daily to professional establishments, maintaining the cold chain and minimizing losses. Facing risks of load transfer and delays that could impact freshness, the logistics provider implemented direct deliveries using refrigerated trucks, eliminating reloads until the final delivery point in France and across multiple regions. This solution reduced damage risks and ensured on-time performance across all routes.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Distributor of fresh and frozen food products for professional catering; main logistics center in Île-de-France; deliveries to institutional and commercial catering establishments throughout France.
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Volume & seasonality
Average of 13 shipments per month with spikes during March-June (+44%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured with straps and anti-slip mats, total shipment weight between 1,200 and 2,200 kg.
Delivery constraints
Narrow delivery windows (6 a.m.–10 a.m. and 1 p.m.–4 p.m.), tail lift + pallet truck, secure parking.
Targets
Immediate access to POD/CMR, trucks available on demand
Objectives
All documents are available on the DONE Space platform, average truck availability for 99.74% of placed orders, transport cost reduction over 15%.
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Le Plessis-Pâté → Besancon | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 9 h | 100 € |
Le Plessis-Pâté → Le Havre | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 4 h | 50 € |
Le Plessis-Pâté → Arras | 2x palette EU, 120x80 cm, 300 kg | VAN | 4 h | 253 € |
Le Plessis-Pâté → Reims | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 3 h | 296 € |
Le Plessis-Pâté → Augsburg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 13 h | 655 € |
Le Plessis-Pâté → Willebroek | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 10 h | 697 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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