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Securing B2B logistics for a retail boutique to meet flexibility and punctuality demands.
CASE STUDY

Securing B2B logistics for a retail boutique to meet flexibility and punctuality demands.

A player in the retail sector, specializing in in-store product distribution in Lyon, needed to ensure reliable and fast restocking to respond to fluctuations in the local market. Their flow management depended on highly flexible delivery schedules and optimal cargo security. With our support and real-time tracking, the provider was able to stabilize supplies, reduce the risk of stockouts, and improve partner satisfaction.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized distributor for boutique product sales; main location in Lyon; regular B2B deliveries in the Auvergne-Rhône-Alpes region.

Volume & seasonality

Average of 17 shipments per month with peaks during the March-July period (+23%)

Units & packaging

EU pallets 120x80 cm, average 12 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,500 kg.

Delivery constraints

Night delivery, liftgate + pallet jack, secure parking.

Targets

More than 2 hours reduction in transit time, trucks available on demand

Objectives

Average transit 4-10h faster, average truck availability for 99.55% of orders placed, transport cost reduction of over 19%
25
 h
Lyon→Tourcoing transit time
100
 €
Example job price (Premium)
181
Number of shipments in 2025
98.98%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
25
 h
100
 €
Lyon
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
24
 h
100
 €
Lyon
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
11
 h
414
 €
Lyon
Cannes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
10
 h
916
 €
Lyon
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN
19
 h
1033
 €
Lyon
Martorell
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
830
 €
Tourcoing
Arras
Cholet
Cannes
Norderstedt
Martorell
Lyon

Before/after (last 6 months)

-0,16
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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