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Securing B2B logistics for a retail boutique to meet flexibility and punctuality demands.
A player in the retail sector, specializing in in-store product distribution in Lyon, needed to ensure reliable and fast restocking to respond to fluctuations in the local market. Their flow management depended on highly flexible delivery schedules and optimal cargo security. With our support and real-time tracking, the provider was able to stabilize supplies, reduce the risk of stockouts, and improve partner satisfaction.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Specialized distributor for boutique product sales; main location in Lyon; regular B2B deliveries in the Auvergne-Rhône-Alpes region.
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Volume & seasonality
Average of 17 shipments per month with peaks during the March-July period (+23%)
Units & packaging
EU pallets 120x80 cm, average 12 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,500 kg.
Delivery constraints
Night delivery, liftgate + pallet jack, secure parking.
Targets
More than 2 hours reduction in transit time, trucks available on demand
Objectives
Average transit 4-10h faster, average truck availability for 99.55% of orders placed, transport cost reduction of over 19%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lyon → Tourcoing | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 25 h | 100 € |
Lyon → Arras | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 24 h | 100 € |
Lyon → Cholet | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 11 h | 414 € |
Lyon → Cannes | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 10 h | 916 € |
Lyon → Norderstedt | 5x palette EU, 120x80 cm, 900 kg | VAN | 19 h | 1033 € |
Lyon → Martorell | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 11 h | 830 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
