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Securing B2B logistics for access solutions in the tertiary sector in France and Europe.
CASE STUDY

Securing B2B logistics for access solutions in the tertiary sector in France and Europe.

A specialist in building access and security solutions wanted to make the transport of electronic and mechanical equipment reliable to various markets: healthcare, offices, public infrastructure. Their challenges included the need for fast lead times, immediate vehicle availability, and managing heterogeneous shipments across all of France and into Europe. Our transport team ensured 99.97% availability and expert support, guaranteeing shipment fluidity and cargo security, even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of access and security systems for buildings; operations mainly in Île-de-France; B2B distribution to businesses, healthcare facilities, and public sites in France and Western Europe.

Volume & seasonality

Average of 24 shipments per month with peaks during the March-June period (+46%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment from 1,400 to 3,200 kg.

Delivery constraints

Narrow time slots (8 am–10 am and 2 pm–5 pm), security rope for customs, GPS tracking.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 18%
8
 h
Lille→Le Havre transit time
100
 €
Example job price (Premium)
153
Number of transports in 2025
99.58%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
100
 €
Lille
Caen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
100
 €
Lille
Nice
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
19
 h
1021
 €
Lille
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
609
 €
Lille
Mechelen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
432
 €
Lille
Girona
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
34
 h
1647
 €
Le Havre
Caen
Nice
Orleans
Mechelen
Girona
Lille

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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