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Ensuring vehicle availability for sensitive flows in the sanitary and heating sector.
CASE STUDY

Ensuring vehicle availability for sensitive flows in the sanitary and heating sector.

As a major player in professional distribution for the building sector, specializing in heating, sanitary, electrical solutions, and tiling, this network has to manage high-value B2B flows to hundreds of sales outlets throughout France. Handling activity peaks and urgent shipments required the ability to mobilize a dedicated vehicle in less than 24 hours. Thanks to a flexible service with a vehicle availability rate of 99.96%, the provider ensured speed, continuity and timeliness, even during periods of high demand.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Consortium of professional distributors for building finishing trades; core operations in the Ile-de-France region; B2B sourcing and deliveries across the entire French territory.

Volume & seasonality

Average of 13 shipments per month, with peaks during March-June period (+40%)

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and corner protectors, total shipment weight between 1,400 and 4,800 kg.

Delivery constraints

Same-day pickup, loading assistance, fast POD.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

98.59% of shipments delivered on time, all documents available on the Done Space platform, over 12% reduction in transport costs
10
 h
Paris→Bordeaux transit time
50
 €
Example job price (Premium)
145
Number of transports in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
50
 €
Paris
Limoges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
702
 €
Paris
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
727
 €
Paris
Paris
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
1
 h
150
 €
Paris
Amsterdam
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
24
 h
652
 €
Paris
Malaga
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
31
 h
1050
 €
Bordeaux
Limoges
Nantes
Paris
Amsterdam
Malaga
Paris

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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