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Securing B2B logistics for custom-made furniture through enhanced carrier verification.
A player in interior design specializing in wood and PVC joinery, serving hotels, offices, and retail spaces, was facing reliability challenges for shipping custom-made furniture and components. Protecting fragile items and controlling the incident rate during transport were top priorities. Leveraging a strict carrier verification process and a 99.98% damage-free delivery rate, DONE Deliveries enabled safe and punctual shipments across France and Europe, while reducing risks for sensitive goods.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Interior design and wood/PVC joinery specialist; based near Le Mans (Sarthe); supplies mainly the hotel, office, and retail sectors in France and Benelux.
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Volume & seasonality
Average of 20 shipments per month, with peaks during March-July period (+31%)
Units & packaging
Custom goods 260x150x120 cm secured by lashing straps and corner protections, total weight per shipment between 1,500 and 4,800 kg.
Delivery constraints
Same-day delivery, security cord for customs, GPS tracking.
Targets
Enabling transport visibility, reducing transit time by more than 4 hours
Objectives
Transport tracking and email notifications via the DONE Space platform, average transit 4-7 hours faster, transport cost reduction of over 19%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Le Mans → Marseille | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 14 h | 817 € |
Le Mans → Grenoble | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 12 h | 483 € |
Le Mans → Montauban | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 10 h | 699 € |
Le Mans → Vannes | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 7 h | 511 € |
Le Mans → Etten-Leur | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 12 h | 726 € |
Le Mans → Maastricht | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 11 h | 681 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
