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Securing B2B logistics for custom-made furniture through enhanced carrier verification.
CASE STUDY

Securing B2B logistics for custom-made furniture through enhanced carrier verification.

A player in interior design specializing in wood and PVC joinery, serving hotels, offices, and retail spaces, was facing reliability challenges for shipping custom-made furniture and components. Protecting fragile items and controlling the incident rate during transport were top priorities. Leveraging a strict carrier verification process and a 99.98% damage-free delivery rate, DONE Deliveries enabled safe and punctual shipments across France and Europe, while reducing risks for sensitive goods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Interior design and wood/PVC joinery specialist; based near Le Mans (Sarthe); supplies mainly the hotel, office, and retail sectors in France and Benelux.

Volume & seasonality

Average of 20 shipments per month, with peaks during March-July period (+31%)

Units & packaging

Custom goods 260x150x120 cm secured by lashing straps and corner protections, total weight per shipment between 1,500 and 4,800 kg.

Delivery constraints

Same-day delivery, security cord for customs, GPS tracking.

Targets

Enabling transport visibility, reducing transit time by more than 4 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit 4-7 hours faster, transport cost reduction of over 19%
14
 h
Le Mans→Marseille transit time
817
 €
Example job price (Premium)
87
Number of shipments in 2025
99.02%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Mans
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
817
 €
Le Mans
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
483
 €
Le Mans
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
699
 €
Le Mans
Vannes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
7
 h
511
 €
Le Mans
Etten-Leur
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
726
 €
Le Mans
Maastricht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
681
 €
Marseille
Grenoble
Montauban
Vannes
Etten-Leur
Maastricht
Le Mans

Before/after (last 6 months)

-0,22
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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