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Securing B2B logistics for artwork and design furniture to Europe, without compromising on reliability.
CASE STUDY

Securing B2B logistics for artwork and design furniture to Europe, without compromising on reliability.

A leading player in contemporary art furniture, specializing in high-value unique pieces, needed to deliver its fragile creations to galleries and institutions across Europe. The challenge: ensure secure, damage-free transport with maximum reliability to meet exhibition schedules. Thanks to thorough carrier vetting and a 99.98% damage-free delivery rate, DONE Deliveries ensured every sensitive shipment arrived on time, even for last-minute orders.
DONE Deliveries. Europe’s top logistics company for businesses.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Contemporary art furniture specialist; based in Paris; regular shipments to galleries, especially in France, Belgium, Germany, and the United Kingdom.

Volume & seasonality

Average of 25 shipments per month with peaks during April–July period (+35%)

Units & packaging

Custom goods 300x150x120 cm, secured with tie-down straps and corner protections, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Tight delivery windows (9am–12pm and 2pm–5pm), unloading assistance, prior delivery call required.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.54% of shipments delivered on time, transport cost reduction of over 15%
7
 h
Paris→Tours transit time
100
 €
Example job price (Premium)
197
Number of shipments in 2025
98.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tours
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
7
 h
100
 €
Paris
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
16
 h
956
 €
Paris
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
431
 €
Paris
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
728
 €
Paris
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
467
 €
Paris
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
5
 h
585
 €
Tours
Cannes
Lyon
Lorient
Dietzenbach
Ghent
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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