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Securing B2B logistics for high-end fragile jewelry across Europe.
CASE STUDY

Securing B2B logistics for high-end fragile jewelry across Europe.

A major player in the luxury jewelry sector, specializing in high-value artisanal creations, was facing the challenge of shipping sensitive and valuable goods to its partners across Europe. To ensure the integrity and punctuality of deliveries, our transport team implemented a rigorous carrier verification process, guaranteeing a damage-free delivery rate of 99.96%. This, coupled with meticulous tracking management, helped mitigate risks in key European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Contemporary jewelry house; main site in Île-de-France; B2B distribution to retailers and concept stores in France, Germany, Italy, and Belgium.

Volume & seasonality

An average of 9 shipments per month with peaks during September–November (+19%)

Units & packaging

Set of boxes 90x60x80 cm, shipments of 12 units on average, secured with tie-down straps and corner protectors, total weight per shipment between 320 and 850 kg.

Delivery constraints

Fixed loading hours, tail lift + pallet truck, fast POD.

Targets

Eliminate delays, enable transport visibility

Objectives

98.58% of shipments delivered on time, shipment tracking and email notifications via the done space platform, transport cost reduction of over 11%
10
 h
Paris→Lyon transit time
100
 €
Example job price (Premium)
105
Number of transports in 2025
98.58%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Lyon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
100
 €
Paris
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
898
 €
Paris
Limoges
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
9
 h
681
 €
Paris
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
344
 €
Paris
Stuttgart
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
402
 €
Paris
Utrecht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
365
 €
Lyon
Marseille
Limoges
Besancon
Stuttgart
Utrecht
Paris

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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