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Securing B2B logistics of industrial ingredients for the food industry across Europe.
CASE STUDY

Securing B2B logistics of industrial ingredients for the food industry across Europe.

Specialist manufacturer in automated systems for handling ingredients in the food industry, notably for industrial bakeries. Faced with the need to secure and streamline pallet transport across multiple sites, our transport team implemented tailored support with dedicated proactive management, ensuring responsiveness and continuity of flows, especially during production peaks. Shipments are mainly focused on France and other European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of automation solutions for the food industry; main site in Centre-Val de Loire; deliveries of systems and mechanical components to food production sites in France and Europe.

Volume & seasonality

Average of 16 shipments per month with peaks during February–June (+23%)

Units & packaging

Custom goods 320x150x130 cm secured with ratchet straps and anti-slip mats, total shipment weight between 2,500 and 6,500 kg.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 1 pm–4 pm), tail-lift required, quick POD.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.65% of orders, transport cost reduction of over 13%
11
 h
Bourges→Lille transit time
100
 €
Example job price (Premium)
173
Number of transports in 2025
99.79%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bourges
Lille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
11
 h
100
 €
Bourges
Annecy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
100
 €
Bourges
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
331
 €
Bourges
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
6
 h
612
 €
Bourges
Bologna
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
879
 €
Bourges
Leverkusen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
515
 €
Lille
Annecy
Poitiers
Niort
Bologna
Leverkusen
Bourges

Before/after (last 6 months)

-0,12
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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