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Securing B2B Refrigerated Transport for Hospitality and Food Equipment in France.
CASE STUDY

Securing B2B Refrigerated Transport for Hospitality and Food Equipment in France.

As a specialist in industrial refrigeration, this manufacturer supplies hotels and restaurants with refrigeration equipment nationwide. Handling bulky, fragile, and temperature-sensitive goods, they needed to ensure each delivery arrived with minimal risk of damage. Thanks to our network of vetted carriers and a damage-free delivery rate of 99.98%, every shipment arrived intact and on time, even during peak business periods, across all of France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of professional refrigeration equipment; headquarters and main activity in the Provence-Alpes-Côte d’Azur region; B2B distribution to hotels and restaurants throughout France.

Volume & seasonality

Average of 14 shipments per month, with peaks during March-June (+38%)

Units & packaging

Custom cargo 240x150x120 cm secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 4,200 kg.

Delivery constraints

Same-day pickup, tail lift, delivery with mandatory pre-call.

Targets

Reduce transit times by over 3 hours, trucks available on demand.

Objectives

4–11 hours faster average transit time, average truck availability for 99.57% of orders, transport cost reduction by over 9%.
11
 h
Strasbourg→Amiens transit time
100
 €
Example job price (Premium)
138
Number of shipments in 2025
98.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Strasbourg
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
100
 €
Strasbourg
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
954
 €
Strasbourg
Nantes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
30
 h
1754
 €
Strasbourg
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
689
 €
Strasbourg
Duisburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
432
 €
Strasbourg
Brussels
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
369
 €
Amiens
Niort
Nantes
Auxerre
Duisburg
Brussels
Strasbourg

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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