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Securing B2B salty snack flows with a record damage-free delivery rate.
CASE STUDY

Securing B2B salty snack flows with a record damage-free delivery rate.

A food industry manufacturer specializing in salty snacks distributed in major retailers faced a dual challenge: preserving the integrity of fragile products and ensuring a minimal damage rate during deliveries in France and Europe. Thanks to a five-step carrier verification process, our transport team achieved a 99.98% damage-free delivery rate, securing every pallet up to the point of sale while maintaining logistics service quality.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of salty snacks; major site in Île-de-France; B2B distribution channels to purchasing centers, wholesalers, and specialized distributors in France and neighboring countries.

Volume & seasonality

Average of 12 shipments per month with peaks during May-July (+31%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,200 and 3,000 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed loading times, tail lift, delivery with mandatory prior call.

Targets

Reduce transit time by over 4 hours, immediate access to pod/cmr

Objectives

4-6h faster average transit, all documents available on the DONE Space platform, transport cost reduction of over 20%
5
 h
Compiègne→Metz transit time
369
 €
Example job price (Premium)
88
Number of shipments in 2025
99.57%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Compiègne
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
5
 h
369
 €
Compiègne
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
10
 h
499
 €
Compiègne
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
475
 €
Compiègne
Rodez
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
455
 €
Compiègne
Enschede
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
690
 €
Compiègne
Willebroek
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
8
 h
546
 €
Metz
Mulhouse
Quimper
Rodez
Enschede
Willebroek
Compiègne

Before/after (last 6 months)

-0,13
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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