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Securing B2B Wine Distribution with Quality Control and Ultra-Low Damage Rate.
CASE STUDY

Securing B2B Wine Distribution with Quality Control and Ultra-Low Damage Rate.

An online wine sales and monthly subscription company in France was seeking a reliable solution to ship fragile alcoholic beverages to its B2B partners and public institutions. Controlling transport incidents was crucial to preserve goods’ integrity and maintain recipient trust. Thanks to a rigorous carrier selection process and a 99.97% damage-free delivery rate, DONE Deliveries enabled this distributor to improve shipment security and strengthen its reputation among demanding customers, mainly in France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

B2B online wine distributor and selector; main operations in Île-de-France; deliveries to businesses and employee committees across France.

Volume & seasonality

Average of 25 shipments per month with peaks during November-January (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight of 1,200 to 2,000 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Tight time windows (8 am–10 am and 1 pm–4 pm), tail lift + pallet jack, GPS tracking.

Targets

Reduce transit time by more than 4h, enable transport visibility

Objectives

Faster average transit of 4-8h, transport tracking and email notifications via the done space platform, transport cost reduction by over 15%
4
 h
Paris→Tours transit time
578
 €
Example job price (Premium)
178
Number of shipments in 2025
98.62%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tours
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
578
 €
Paris
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
729
 €
Paris
Caen
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
4
 h
568
 €
Paris
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
282
 €
Paris
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
688
 €
Paris
Munich
8x palette EU, 120x80 cm, 5 100 kg
Porteur
29
 h
1446
 €
Tours
Strasbourg
Caen
Tourcoing
Tilburg
Munich
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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