An online wine sales and monthly subscription company in France was seeking a reliable solution to ship fragile alcoholic beverages to its B2B partners and public institutions. Controlling transport incidents was crucial to preserve goods’ integrity and maintain recipient trust. Thanks to a rigorous carrier selection process and a 99.97% damage-free delivery rate, DONE Deliveries enabled this distributor to improve shipment security and strengthen its reputation among demanding customers, mainly in France.

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B2B online wine distributor and selector; main operations in Île-de-France; deliveries to businesses and employee committees across France.
Average of 25 shipments per month with peaks during November-January (+35%)
EU pallets 120x80 cm, 12 units per shipment, total shipment weight of 1,200 to 2,000 kg, secured with lashing straps and anti-slip mats.
Tight time windows (8 am–10 am and 1 pm–4 pm), tail lift + pallet jack, GPS tracking.
Reduce transit time by more than 4h, enable transport visibility
Faster average transit of 4-8h, transport tracking and email notifications via the done space platform, transport cost reduction by over 15%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Tours | 2x palette EU, 120x80 cm, 300 kg | VAN | 4 h | 578 € |
Paris → Strasbourg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 8 h | 729 € |
Paris → Caen | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 4 h | 568 € |
Paris → Tourcoing | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 4 h | 282 € |
Paris → Tilburg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 9 h | 688 € |
Paris → Munich | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 29 h | 1446 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading ratio and 98.7% on-time delivery rate. In the event of significant delay caused by us, freight can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier’s liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, ‘all-risk’ Cargo Insurance can be added during booking to cover nearly the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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