CASE STUDY

Securing custom delivery of high-end joinery through rigorous carrier control.

A specialist in custom joinery, active in manufacturing wooden, aluminum, and PVC components for premium interior design projects, was seeking a reliable road carrier to ensure damage-free delivery of fragile and high-value products. Risks of shocks, scratches, or delays were critical for their reputation. By implementing an advanced carrier verification process and individualized tracking, our transport team achieved a damage-free delivery rate of 99.98% on regular routes between Monaco and France.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in custom joinery, design and manufacture of wood, aluminum, and PVC fittings; based in Monaco; serving high-end renovation sites in the South of France and the Principality.

Volume & seasonality

An average of 22 shipments per month, with peaks during the March-June period (+35%)

Units & packaging

Custom goods 260x150x120 cm, 2 to 4 units per shipment, secured by lashing straps and corner protectors, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, all-risk insurance.

Targets

Trucks available on demand, reduction of transit time by over 3h

Objectives

Average truck availability at 99.62% of orders placed, average transit 4-6 hours faster, transport cost reduction of over 12%

Nice→Nantes transit time

100

€

Example job price (Premium)

171

Number of transports in 2025

99.49%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Nice → Nantes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	32 h	100 €
Nice → Tours	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	16 h	773 €
Nice → Caen	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	19 h	591 €
Nice → Toulouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	9 h	666 €
Nice → Magdeburg	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	24 h	1010 €
Nice → Berlin	16x palette EU, 120x80 cm, 7 400 kg	Porteur, Hayon élévateur	51 h	2046 €

Nantes

Tours

Caen

Toulouse

Magdeburg

Berlin

Nice

Before/after (last 6 months)

-0,11

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez