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Securing custom delivery of high-end joinery through rigorous carrier control.
A specialist in custom joinery, active in manufacturing wooden, aluminum, and PVC components for premium interior design projects, was seeking a reliable road carrier to ensure damage-free delivery of fragile and high-value products. Risks of shocks, scratches, or delays were critical for their reputation. By implementing an advanced carrier verification process and individualized tracking, our transport team achieved a damage-free delivery rate of 99.98% on regular routes between Monaco and France.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Specialist in custom joinery, design and manufacture of wood, aluminum, and PVC fittings; based in Monaco; serving high-end renovation sites in the South of France and the Principality.
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Volume & seasonality
An average of 22 shipments per month, with peaks during the March-June period (+35%)
Units & packaging
Custom goods 260x150x120 cm, 2 to 4 units per shipment, secured by lashing straps and corner protectors, total weight per shipment between 1,200 and 4,500 kg.
Delivery constraints
Fixed delivery times, tail lift + pallet truck, all-risk insurance.
Targets
Trucks available on demand, reduction of transit time by over 3h
Objectives
Average truck availability at 99.62% of orders placed, average transit 4-6 hours faster, transport cost reduction of over 12%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Nice → Nantes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 32 h | 100 € |
Nice → Tours | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 16 h | 773 € |
Nice → Caen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 19 h | 591 € |
Nice → Toulouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 9 h | 666 € |
Nice → Magdeburg | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 24 h | 1010 € |
Nice → Berlin | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 51 h | 2046 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
