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Tailored transport expertise for the distribution of energy equipment to public authorities.
CASE STUDY

Tailored transport expertise for the distribution of energy equipment to public authorities.

This specialist in public energy solutions consulting must frequently coordinate the rapid and secure delivery of technical equipment for heating networks or urban construction sites across France, including the overseas territories. The challenges include daily availability of suitable vehicles and managing complex logistics flows across several sites within sometimes critical timeframes. DONE Deliveries implemented dedicated support, mobilizing its expert transport team and ensuring 99.97% vehicle availability, even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Engineering consultancy specializing in energy solutions for the public sector; based in Mondeville, Normandy; projects and technical equipment deliveries throughout France and the overseas departments and territories.

Volume & seasonality

Average of 19 shipments per month with peaks during September-December (+16%)

Units & packaging

Custom goods 320x150x130 cm secured with lashing straps and corner protectors, total weight per shipment between 2,400 and 4,800 kg.

Delivery constraints

Same-day pickup, security cord for customs, delivery with mandatory advance call.

Targets

Trucks available on demand, transit time reduced by over 4 hours

Objectives

Average truck availability for 99.54% of orders, average transit 4-10 hours faster, transport cost reduction of over 15%
16
 h
Paris→Nice transit time
980
 €
Example job price (Premium)
84
Number of shipments in 2025
98.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
16
 h
980
 €
Paris
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
50
 €
Paris
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
440
 €
Paris
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
757
 €
Paris
Bologna
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
32
 h
1391
 €
Paris
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
419
 €
Nice
Marseille
Colmar
Bordeaux
Bologna
Maastricht
Paris

Before/after (last 6 months)

-0,13
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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