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Securing custom wood B2B distribution with 99.6% availability.
CASE STUDY

Securing custom wood B2B distribution with 99.6% availability.

Wood industry manufacturer specializing in processing and distribution for construction and fitting-out in France, facing shipping peaks that require flexibility and immediate vehicle availability. Thanks to responsive logistics and a 99.6% vehicle availability rate, pallet and oversized shipments to customer workshops were completed without interruption, even during critical periods. Main serviced routes include the Auvergne-Rhône-Alpes region and national construction sites.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wood processor and distributor for construction and fitting-out; main site in Auvergne-Rhône-Alpes; regular deliveries to B2B workshops and construction sites across France.

Volume & seasonality

Average of 24 shipments per month with peaks during May–October period (+16%)

Units & packaging

Custom goods 320x150x110 cm secured with tie-down straps and corner protectors, total weight per shipment between 2,000 and 7,000 kg.

Delivery constraints

Night delivery, loading assistance, pre-call for delivery mandatory.

Targets

Reduce transit time by more than 2 hours, eliminate delays

Objectives

Faster average transit by 4–8h, 99.79% of shipments delivered on time, over 13% reduction in transport costs
3
 h
Annemasse→Annecy transit time
579
 €
Example job price (Premium)
161
Number of transports in 2025
99.79%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annemasse
Annecy
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
3
 h
579
 €
Annemasse
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
30
 h
100
 €
Annemasse
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
483
 €
Annemasse
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
899
 €
Annemasse
 Cottbus
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
21
 h
1025
 €
Annemasse
Hamburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
20
 h
657
 €
Annecy
Lorient
Rennes
Cholet
 Cottbus
Hamburg
Annemasse

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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