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Securing European distribution of professional kitchen equipment with dedicated transport support.
CASE STUDY

Securing European distribution of professional kitchen equipment with dedicated transport support.

A French manufacturer specializing in the production of cooking equipment for professional kitchens needed to meet strong demand from its hospitality and agri-food customers internationally, while ensuring delivery reliability and managing logistics risks. With the involvement of transport experts, 99.97% vehicle availability, and tailored insurance solutions, the provider enabled smooth distribution to key European markets, offering proactive tracking and personalized support during peak activity periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of professional cooking equipment; main production site in Brittany; B2B deliveries to the hospitality, agri-food, and installation sectors throughout Europe.

Volume & seasonality

Average of 9 shipments per month with peaks from March to June (+11%)

Units & packaging

Custom goods 320x150x130 cm, shipments of 2 to 4 units, secured with lashing straps and corner protectors, total shipment weight from 1,200 to 4,500 kg.

Delivery constraints

Fixed delivery times, tail lift, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.45% of shipments delivered on time, shipment tracking and email notifications on the DONE Space platform, transport cost reduction of over 15%
10
 h
Concarneau→Limoges transit time
648
 €
Example job price (Premium)
107
Number of transports in 2025
99.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Concarneau
Limoges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
648
 €
Concarneau
Colmar
8x palette EU, 120x80 cm, 5 100 kg
Porteur
31
 h
2440
 €
Concarneau
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
1
 h
150
 €
Concarneau
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
5
 h
386
 €
Concarneau
Bruges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
661
 €
Concarneau
Piacenza
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
23
 h
694
 €
Limoges
Colmar
Quimper
Angers
Bruges
Piacenza
Concarneau

Before/after (last 6 months)

-0,23
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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