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Securing exterior joinery logistics with an ultra-low damage rate.
CASE STUDY

Securing exterior joinery logistics with an ultra-low damage rate.

A French exterior joinery player, specializing in the manufacturing and installation of PVC joinery for professional construction sites, managed sensitive flows involving bulky and fragile goods. Facing risks of damage and the need for reliable deliveries in the Hauts-de-France region and Benelux, DONE Deliveries provided a solution based on a rigorous carrier vetting process and a damage-free delivery rate of 99.98%, offering logistic peace of mind for every shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

PVC joinery manufacturer and renovation specialist; main production site in Hauts-de-France; B2B deliveries to construction companies, distributors, and job sites in France and Benelux.

Volume & seasonality

Average of 17 shipments per month with peaks during March–July period (+32%)

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and corner protection, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 1 pm–4 pm), unloading assistance, fast POD.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.77% of orders placed, transport tracking and email notifications via DONE Space platform, reduction of transport costs by over 17%
4
 h
Lille→Reims transit time
50
 €
Example job price (Premium)
129
Number of transports in 2025
99.82%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
50
 €
Lille
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
100
 €
Lille
Troyes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
8
 h
552
 €
Lille
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
630
 €
Lille
Turin
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
17
 h
699
 €
Lille
Frankfurt am Main
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
417
 €
Reims
Paris
Troyes
Metz
Turin
Frankfurt am Main
Lille

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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