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Securing high-end textile logistics across Europe while maintaining an ultra-low damage rate.
CASE STUDY

Securing high-end textile logistics across Europe while maintaining an ultra-low damage rate.

A player in the textile sector, specialized in cashmere clothing and accessories, faces major challenges shipping high-end goods between workshops, stores, and European partners. The fragility and high value of the products require maximum reliability, in particular strict carrier control and damage-free delivery. By relying on a five-step verification process, the provider achieved a 99.96% damage-free delivery rate, while ensuring traceability and peace of mind for shipments to France and the Benelux.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end textile manufacturer specialized in cashmere clothing and accessories; based in Île-de-France; B2B supply for boutiques and distributors in France, Belgium, Luxembourg, and the Netherlands.

Volume & seasonality

An average of 8 shipments per month with peaks during the September-December period (+26%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,000 and 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Same-day pick-up, unloading assistance, rapid POD.

Targets

Immediate access to POD/CMR, reduction of transit time by over 3h

Objectives

All documents are available on the DONE Space platform, average transit times are 4-10h faster, transport costs reduced by over 8%
13
 h
Paris→Marseille transit time
586
 €
Example job price (Premium)
91
Number of transports in 2025
99.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
586
 €
Paris
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
593
 €
Paris
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
698
 €
Paris
Lille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
277
 €
Paris
Augsburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
27
 h
1431
 €
Paris
Pioltello
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
15
 h
494
 €
Marseille
Bourges
Strasbourg
Lille
Augsburg
Pioltello
Paris

Before/after (last 6 months)

-0,24
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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