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Logistics expertise and quality control for premium shoe distribution in urban Europe.
CASE STUDY

Logistics expertise and quality control for premium shoe distribution in urban Europe.

A Montreal-based fashion player, specializing in eco-friendly urban shoes and apparel, faced major reliability and security challenges in shipping high-value goods to their European retailers. Thanks to a rigorous carrier selection process and a 99.98% damage-free delivery rate, DONE Deliveries ensured optimal protection for every pallet, while maintaining regular flows to Western Europe during seasonal peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of urban shoes and apparel; main location in Montreal; B2B distribution to stores and specialized networks in major Western European cities.

Volume & seasonality

Average of 15 shipments per month with peaks during August-November period (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,500 kg.

Delivery constraints

Night delivery, loading assistance, quick POD.

Targets

Immediate access to POD/CMR, transit time reduction of more than 4 hours

Objectives

All documents available on the DONE Space platform, average transit time faster by 4-7 hours, reduction of transport costs by more than 18%
4
 h
Lyon→Roanne transit time
468
 €
Example job price (Premium)
92
Number of transports in 2025
98.96%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Roanne
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
4
 h
468
 €
Lyon
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
25
 h
100
 €
Lyon
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
6
 h
663
 €
Lyon
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
498
 €
Lyon
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
847
 €
Lyon
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
21
 h
625
 €
Roanne
Rouen
Troyes
Arras
Ghent
Getafe
Lyon

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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