A Paris-based jewelry company specializing in personalized gifts needed to secure fast, reliable shipping of valuable goods to B2B retailers and e-commerce platforms in France and Europe. The main challenge was ensuring continuous tracking, efficient flow management, and punctuality, even with seasonal demand spikes. With dedicated support and 24/7 Track & Trace, each shipment is fully supervised and benefits from proactive, end-to-end notifications.

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Manufacturer of high-end personalized jewelry; based in Paris; B2B deliveries to specialty retailers and platforms in France, Belgium, and Germany.
Average of 18 shipments per month with peaks during November-February period (+42%)
Set of boxes 90x60x80 cm, 12 units per shipment, secured with anti-slip mats and corner protectors, total weight per shipment: 650 kg.
Same-day pickup, tail lift, fast POD.
Enable transport visibility, reduce transit time by over 2 hours
Transport tracking and email notifications via DONE Space platform, average transit 4-11h faster, transport cost cut by over 17%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Rodez | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 12 h | 782 € |
Paris → Roanne | 5x palette EU, 120x80 cm, 900 kg | VAN | 10 h | 100 € |
Paris → Perpignan | 5x palette EU, 120x80 cm, 900 kg | VAN | 14 h | 870 € |
Paris → Le Mans | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 3 h | 544 € |
Paris → Munich | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 14 h | 537 € |
Paris → Dortmund | 16x palette EU, 120x80 cm, 7 400 kg | Porteur, Hayon élévateur | 24 h | 1095 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Each shipment is monitored 24/7 by our Track & Trace department. We reach a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of a significant delay caused by us, the freight can be refunded up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
By default, every shipment is covered by carrier liability insurance (CMR) with coverage up to €300,000 per claim. For high-value goods, you can add all-risks Cargo insurance during booking, which covers nearly the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)