A major player in high-end jewelry and luxury watchmaking, based in Paris, needed to deliver valuable and sensitive goods to its European distributors while managing logistical risk. Key challenges: ensure the integrity of high-value products, guarantee damage-free delivery, and provide proactive expert management in case of incident. Thanks to a rigorous carrier verification process and a 99.98% damage-free delivery rate, the provider secured the supply chain, reassuring teams and partners across the French-European network.

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High-end jewelry and watch manufacturer; main workshop in Paris; secure B2B deliveries to specialized distributors in France, Germany, Switzerland, and Italy.
An average of 13 shipments per month with peaks during November–March (+39%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,400 kg.
Fixed delivery times, tail lift + pallet truck, all-risk insurance.
Immediate access to POD/CMR, enable transport visibility
All documents available on the DONE Space platform, transport tracking and email notifications on DONE Space platform, over 12% reduction in transport costs


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Montpellier | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 13 h | 50 € |
Paris → Toulouse | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 25 h | 100 € |
Paris → Arras | 2x palette EU, 120x80 cm, 300 kg | VAN | 4 h | 266 € |
Paris → Roanne | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 8 h | 454 € |
Paris → Ciampino | 5x palette EU, 120x80 cm, 900 kg | VAN | 24 h | 1404 € |
Paris → Enschede | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 25 h | 730 € |
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% damage-free delivery rate.
You benefit from end-to-end tracking via DONE Space: real-time tracking map, automated statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, each transport is covered by the carrier's liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, at booking, 'all-risk' Cargo insurance covering almost the full value of the goods.
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage of 37 European countries, network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
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