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Securing high-value B2B transport of luxury jewelry and watches in Europe.
CASE STUDY

Securing high-value B2B transport of luxury jewelry and watches in Europe.

A major player in high-end jewelry and luxury watchmaking, based in Paris, needed to deliver valuable and sensitive goods to its European distributors while managing logistical risk. Key challenges: ensure the integrity of high-value products, guarantee damage-free delivery, and provide proactive expert management in case of incident. Thanks to a rigorous carrier verification process and a 99.98% damage-free delivery rate, the provider secured the supply chain, reassuring teams and partners across the French-European network.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end jewelry and watch manufacturer; main workshop in Paris; secure B2B deliveries to specialized distributors in France, Germany, Switzerland, and Italy.

Volume & seasonality

An average of 13 shipments per month with peaks during November–March (+39%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,400 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, all-risk insurance.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on DONE Space platform, over 12% reduction in transport costs
13
 h
Paris→Montpellier transit time
50
 €
Example job price (Premium)
147
Number of transports in 2025
99.1%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
50
 €
Paris
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
25
 h
100
 €
Paris
Arras
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
266
 €
Paris
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
454
 €
Paris
Ciampino
5x palette EU, 120x80 cm, 900 kg
VAN
24
 h
1404
 €
Paris
Enschede
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
730
 €
Montpellier
Toulouse
Arras
Roanne
Ciampino
Enschede
Paris

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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