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Securing industrial logistics for custom conveyor systems in France and Europe.
CASE STUDY

Securing industrial logistics for custom conveyor systems in France and Europe.

A well-known industrial player specializing in the design and manufacture of conveyors and conveyor belts, primarily serving the agri-food and pharmaceutical sectors, was facing major reliability and safety challenges with its B2B shipments. Managing high-value goods for custom projects required precise logistical coordination and strict follow-up. Thanks to DONE Deliveries’ expertise and rigorous carrier selection criteria, the company achieved an outstanding damage-free delivery rate of 99.97% across all its flows in France and Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of industrial conveyor systems and belts; production base in Castres (Occitanie); B2B distribution across France and continental Europe.

Volume & seasonality

An average of 21 shipments per month with peaks during the April–July period (+40%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,400 and 6,000 kg.

Delivery constraints

Same-day delivery, safety cord for customs, all-risk insurance.

Targets

Immediate access to POD/CMR, transit time reduced by more than 3 hours

Objectives

All documents available on the DONE Space platform, average transit time 4–12 hours faster, over 11% reduction in transport costs
17
 h
Castres→Tarbes transit time
952
 €
Example job price (Premium)
119
Number of shipments in 2025
98.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Castres
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
952
 €
Castres
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
2
 h
50
 €
Castres
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
643
 €
Castres
Bordeaux
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
27
 h
1033
 €
Castres
Ciampino
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
26
 h
1659
 €
Castres
Bologna
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
19
 h
563
 €
Tarbes
Arras
Besancon
Bordeaux
Ciampino
Bologna
Castres

Before/after (last 6 months)

-0,21
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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