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Securing industrial tools distribution through rigorous carrier control.
CASE STUDY

Securing industrial tools distribution through rigorous carrier control.

A leading supplier of tools and equipment for industry and construction faced risks of damage and loss on its multi-pallet shipments, especially for deliveries to professional clients in France. Our team implemented a strict carrier vetting process, ensuring a 99.98% damage-free delivery rate, essential for sensitive and high-value equipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of industrial tools and construction equipment; headquartered in the Grenoble region; B2B supply throughout mainland France.

Volume & seasonality

An average of 17 shipments per month with peaks during March–July (+34%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,100 and 2,700 kg.

Delivery constraints

Same-day pickup, unloading assistance, GPS tracking.

Targets

Providing transport visibility, reducing transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4–7 hours, transport cost reduced by over 9%
9
 h
Grenoble→Paris transit time
50
 €
Example job price (Premium)
113
Number of shipments in 2025
98.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
50
 €
Grenoble
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
50
 €
Grenoble
Valence
8x palette EU, 120x80 cm, 5 100 kg
Porteur
4
 h
394
 €
Grenoble
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
714
 €
Grenoble
Girona
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
742
 €
Grenoble
Genk
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
448
 €
Paris
Tarbes
Valence
Poitiers
Girona
Genk
Grenoble

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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