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Securing logistics for ecological heating systems to the French B2B network.
CASE STUDY

Securing logistics for ecological heating systems to the French B2B network.

A French specialist in sustainable heating solutions needed to deliver its technical equipment—often large and sensitive—quickly and without damage across multiple French regions. The main challenges were product protection and on-time deliveries to professional distributors and installers. Thanks to direct delivery service without reloading and the use of suitable vehicles with specific equipment, our transport team provided the required security and efficiency nationwide.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of low-consumption heating and ventilation solutions; business based in the Grand Ouest; technical B2B deliveries to installers and retailers across France.

Volume & seasonality

An average of 24 shipments per month, with peaks during September-February (+44%).

Units & packaging

Custom goods measuring 320x150x135 cm, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Same-day pick-up, unloading assistance, all-risks insurance.

Targets

Immediate access to POD/CMR, enabling transport visibility.

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications via done space, transport cost reduction of more than 18%.
6
 h
Mésanger→Caen transit time
320
 €
Example job price (Premium)
184
Number of transports in 2025
98.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mésanger
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
320
 €
Mésanger
Roanne
8x palette EU, 120x80 cm, 5 100 kg
Porteur
23
 h
1542
 €
Mésanger
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
594
 €
Mésanger
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
588
 €
Mésanger
Kelsterbach
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
879
 €
Mésanger
Stuttgart
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
727
 €
Caen
Roanne
Nancy
Le Havre
Kelsterbach
Stuttgart
Mésanger

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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