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Securing logistics for high-end decorative panels for interior design in France and Europe.
CASE STUDY

Securing logistics for high-end decorative panels for interior design in France and Europe.

An industrial manufacturer specializing in the production of decorative panels in wood, metal and technical materials for interior design faced reliability and risk management challenges in its B2B flows to architects and distributors. The provider enabled uninterrupted deliveries through dedicated support, comprehensive transport insurance, and proactive management of potential claims on France-Benelux and Southern Europe routes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of decorative panels for interiors and acoustic solutions; site located in the Auvergne-Rhône-Alpes region; B2B deliveries to France, Belgium, and Italy.

Volume & seasonality

Average of 11 shipments per month, with peaks during March-June period (+40%)

Units & packaging

Custom goods 260x150x120 cm, 6 to 10 units per shipment, secured with lashing straps and edge protectors, total shipment weight between 2,500 and 6,500 kg.

Delivery constraints

Fixed loading hours, loading assistance, all-risk insurance.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.61% of shipments delivered on time, all documents available on the done space platform, transport cost reduced by over 15%
25
 h
Mulhouse→Lille transit time
100
 €
Example job price (Premium)
141
Number of transports in 2025
99.61%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mulhouse
Lille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
100
 €
Mulhouse
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
1
 h
250
 €
Mulhouse
Rouen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
632
 €
Mulhouse
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
322
 €
Mulhouse
Madrid
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
26
 h
839
 €
Mulhouse
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
392
 €
Lille
Colmar
Rouen
Reims
Madrid
Dietzenbach
Mulhouse

Before/after (last 6 months)

-0,23
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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