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Securing Pan-European Distribution of Artisan Pastries Through a Verified Transport Network.
CASE STUDY

Securing Pan-European Distribution of Artisan Pastries Through a Verified Transport Network.

A leading premium pastry producer with a professional training center in Occitanie needed to ensure reliable delivery of delicate creations to its shops and B2B partners across France and Europe. Due to the sensitivity of its products and the demand for timeliness during peak periods, it leveraged a rigorously verified carrier network and dedicated support to minimize risk of damage and control each step of the logistics chain.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Fine pastry and professional training school; main site in Occitanie; B2B distribution in France and to European partners.

Volume & seasonality

Average of 10 shipments per month with peaks during May-July period (+32%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Night deliveries, tail lift, secure parking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.76% of shipments delivered on time, transport cost reduction of over 11%
12
 h
Perpignan→Cholet transit time
704
 €
Example job price (Premium)
145
Number of transports in 2025
98.76%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Perpignan
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
704
 €
Perpignan
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
591
 €
Perpignan
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
626
 €
Perpignan
Caen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
31
 h
944
 €
Perpignan
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
22
 h
705
 €
Perpignan
Ulm
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
19
 h
1134
 €
Cholet
Cannes
Poitiers
Caen
Etten-Leur
Ulm
Perpignan

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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