A French fashion company designs hand-embroidered accessories and faces the need to ship fragile goods to European distributors and retailers, while meeting demanding deadlines during collection launches. Thanks to an extensive vehicle network spanning 37 countries, DONE Deliveries ensured 99.97% vehicle availability, enabling every order to be shipped without delay or surcharge, consistently protecting sensitive products. Main flows included France, Belgium, and Italy.

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Manufacturer of embroidered accessories for fashion; based and managed in Île-de-France; B2B flows to concept stores and distributors in France, Belgium, Germany, and Italy.
Average of 12 shipments per month with peaks during February-April (+41%)
Set of boxes 90x60x80 cm, 20 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 500 and 1,600 kg.
Night delivery, safety line for customs, all-risks insurance.
Transit time reduction by more than 3 hours, trucks available on demand
Faster average transit by 4-11 hours, average truck availability for 99.56% of placed orders, reduction in transport costs by more than 20%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Granville → Tours | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 6 h | 528 € |
Granville → Paris | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 9 h | 543 € |
Granville → Tarbes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 14 h | 747 € |
Granville → Rouen | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 4 h | 460 € |
Granville → Leverkusen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 13 h | 497 € |
Granville → Dietzenbach | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 17 h | 507 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is tracked 24/7 by our Track & Trace department. We reach a rate of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of significant delay due to our fault, freight may be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, it is possible to add an all-risks Cargo Insurance at the time of booking, covering nearly the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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