Home
Securing refrigerated transport for professional equipment in the catering industry.
CASE STUDY

Securing refrigerated transport for professional equipment in the catering industry.

A specialist in thermal and refrigeration equipment for institutional catering was facing major reliability challenges when delivering sensitive and bulky goods to clients in the Grand Est region and neighboring departments. Thanks to our rigorous carrier selection process and a damage-free delivery rate of 99.97%, the logistics chain became more secure and efficient, drastically limiting risks for high-value, technically demanding goods.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the installation and maintenance of HVAC and refrigerated equipment for the catering sector; activities focused on Moselle and the Grand Est region; dedicated services for catering professionals, public institutions, and the hotel sector.

Volume & seasonality

Average of 25 shipments per month with peaks during October-January (+22%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 1,700 and 6,200 kg.

Delivery constraints

Narrow delivery time windows (8 a.m.–12 p.m. and 1 p.m.–4 p.m.), unloading assistance, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 12%
26
 h
Forbach→Rennes transit time
1020
 €
Example job price (Premium)
167
Number of shipments in 2025
99.66%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Forbach
Rennes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
26
 h
1020
 €
Forbach
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
26
 h
100
 €
Forbach
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
562
 €
Forbach
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
353
 €
Forbach
Munich
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
11
 h
855
 €
Forbach
Etten-Leur
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
689
 €
Rennes
Poitiers
Quimper
Lyon
Munich
Etten-Leur
Forbach

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options