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Securing Refrigerated Transport for the Cold Industry in Southeastern France.
CASE STUDY

Securing Refrigerated Transport for the Cold Industry in Southeastern France.

A company specializing in industrial refrigeration and air conditioning solutions, operating in Southeastern France, needed to entrust their flow of sensitive machinery and equipment to a provider capable of ensuring goods integrity and punctuality. Thanks to a strict carrier verification process and a damage-free delivery rate of 99.97%, our team delivered the required reliability and safety, even during peak activity periods for regional wineries and food companies.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in industrial refrigeration systems, cold rooms, and heat pumps; based in Provence, operating regionally in wine, agrifood, and service sectors across Southeastern France.

Volume & seasonality

An average of 19 shipments per month with peaks during May–August (+31%)

Units & packaging

Custom cargo 320x150x140 cm secured with lashing straps and corner protectors, total weight per shipment between 2,500 and 6,500 kg.

Delivery constraints

Same-day pickup, unloading assistance, delivery with mandatory prior phone call.

Targets

Trucks available on demand, instant access to POD/CMR documents

Objectives

Average truck availability for 99.54% of orders placed, all documents available on the Done Space platform, transport cost reduction of over 14%
18
 h
Sérignan-du-Comtat→Quimper transit time
602
 €
Example job price (Premium)
95
Number of shipments in 2025
99.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Sérignan-du-Comtat
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
18
 h
602
 €
Sérignan-du-Comtat
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
808
 €
Sérignan-du-Comtat
Caen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
15
 h
779
 €
Sérignan-du-Comtat
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
747
 €
Sérignan-du-Comtat
Genk
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
954
 €
Sérignan-du-Comtat
Ciampino
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
906
 €
Quimper
Le Mans
Caen
Niort
Genk
Ciampino
Sérignan-du-Comtat

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit times
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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