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Securing the delivery of delicate food products across Europe with minimal damage rate.
CASE STUDY

Securing the delivery of delicate food products across Europe with minimal damage rate.

A major player in deli meats and food products throughout France needed to transport fragile, high-value goods to B2B distributors in Europe without any interruptions or deterioration. Through rigorous carrier selection, enhanced security protocols, and 24/7 tracking, the provider achieved a 99.97% damage-free delivery rate while meeting contractual deadlines.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Production and distribution of deli meats and food products; main site in Auvergne-Rhône-Alpes; B2B deliveries to food wholesalers and distributors in France, Belgium, and Spain.

Volume & seasonality

Average of 21 shipments per month with peaks during October–December (+43%)

Units & packaging

EU pallets 120x80 cm, 12 pallets per shipment, total shipment weight between 1,200 and 3,000 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, tail lift + pallet jack, secure parking.

Targets

Reduce transit time by more than 4 hours, immediate access to POD/CMR

Objectives

Average transit 4–10 hours faster, all documents available in the DONE Space platform, transport cost reduction of more than 13%
14
 h
Saint-Genix-sur-Guiers→Vannes transit time
638
 €
Example job price (Premium)
133
Number of transports in 2025
98.53%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Genix-sur-Guiers
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
638
 €
Saint-Genix-sur-Guiers
Caen
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
706
 €
Saint-Genix-sur-Guiers
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
584
 €
Saint-Genix-sur-Guiers
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
2
 h
213
 €
Saint-Genix-sur-Guiers
Etten-Leur
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
29
 h
1494
 €
Saint-Genix-sur-Guiers
Stuttgart
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
588
 €
Vannes
Caen
Chartres
Lyon
Etten-Leur
Stuttgart
Saint-Genix-sur-Guiers

Before/after (last 6 months)

-0,24
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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