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Securing the delivery of fragile flooring materials with a minimal damage rate.
CASE STUDY

Securing the delivery of fragile flooring materials with a minimal damage rate.

A specialist in interior fittings, this construction industry player needed to ship pallets of tiles, parquet, and polished concrete—materials sensitive to shocks and breakage—to partners and job sites across France. Thanks to our strict carrier verification process and meticulous tracking, we achieved a 99.98% damage-free delivery rate, ensuring reliable and secure flows even during peak demand periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Interior fittings and flooring distributor based in Reims-Tinqueux, operating mainly in the French market and bordering regions.

Volume & seasonality

An average of 17 shipments per month, with peaks during the March-June period (+31%)

Units & packaging

Custom goods 240x140x120 cm secured with lashing straps and anti-slip mats, total shipment weight between 1,800 and 4,200 kg.

Delivery constraints

Same-day pickup, tail lift, secured parking lots.

Targets

Reduce transit time by more than 4 hours, immediate access to pod/cmr

Objectives

Faster average transit by 4-7 hours, all documents available on the done space platform, transport cost reduction of over 18%
16
 h
Reims→Tarbes transit time
50
 €
Example job price (Premium)
177
Number of shipments in 2025
99.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Reims
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
50
 €
Reims
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
100
 €
Reims
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
648
 €
Reims
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
315
 €
Reims
Milan
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
28
 h
1569
 €
Reims
Zaragoza
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
635
 €
Tarbes
Le Mans
Niort
Strasbourg
Milan
Zaragoza
Reims

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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