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Securing the delivery of insulation materials for the construction industry with direct and tailored logistics.
CASE STUDY

Securing the delivery of insulation materials for the construction industry with direct and tailored logistics.

Specializing in external thermal insulation for the construction sector, this manufacturer faces challenges transporting bulky, handling-sensitive materials where delays can be critical. By choosing direct deliveries with no reloading and using suitable vehicles, the provider ensured both the integrity of the goods and on-time performance at construction sites in Alsace and the Grand Est.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

External thermal insulation and plastering provider; based in Bas-Rhin; distributes materials to construction companies and craftsmen in the Grand Est region.

Volume & seasonality

Average of 19 shipments per month with peaks during September–November (+38%)

Units & packaging

Custom goods 260x150x120 cm secured by tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 4,000 kg.

Delivery constraints

Fixed loading times, safety rope for customs, fast POD (proof of delivery).

Targets

Reduce transit time by over 3 hours, enable transport visibility

Objectives

Faster average transit by 4–5 hours, transport tracking and email notifications on the Done Space platform, reduce transport costs by over 13%
8
 h
Haguenau→Reims transit time
556
 €
Example job price (Premium)
206
Number of transports in 2025
98.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Haguenau
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
556
 €
Haguenau
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
11
 h
50
 €
Haguenau
Troyes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
730
 €
Haguenau
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
567
 €
Haguenau
Willebroek
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
389
 €
Haguenau
Norderstedt
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
532
 €
Reims
Rouen
Troyes
Lille
Willebroek
Norderstedt
Haguenau

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.96%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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