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Securing the delivery of steel profiles with a damage rate close to zero.
CASE STUDY

Securing the delivery of steel profiles with a damage rate close to zero.

A specialist in steel frame systems, supplying profiles for construction and renovation, faced the risk of damages when delivering high-value, custom-sized goods. Through thorough carrier controls and strict flow security, our transport team achieved a 99.97% damage-free delivery rate, safeguarding client projects from disruptions at main sites across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in steel profiles for window systems and construction; main site in the Lyon region; B2B deliveries to metalworkers, locksmiths, and architects throughout France.

Volume & seasonality

Average of 23 shipments per month with peaks during March-June (+20%)

Units & packaging

Custom goods 300x150x120 cm secured with lashing straps and corner protectors, total shipment weight from 2,500 to 7,000 kg.

Delivery constraints

Narrow delivery windows (8am–10am and 1pm–5pm), loading assistance, GPS tracking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications on DONE Space platform, 98.24% on-time shipments, over 8% reduction in transport costs
4
 h
Laval→Lorient transit time
528
 €
Example job price (Premium)
147
Number of transports in 2025
98.24%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Laval
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
4
 h
528
 €
Laval
Niort
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
5
 h
333
 €
Laval
Strasbourg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
27
 h
850
 €
Laval
Dijon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
582
 €
Laval
Barcelona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
18
 h
653
 €
Laval
Cologne
2x palette EU, 120x80 cm, 300 kg
VAN
14
 h
390
 €
Lorient
Niort
Strasbourg
Dijon
Barcelona
Cologne
Laval

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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