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Ensuring vehicle availability and direct delivery for technical maintenance in commercial real estate.
CASE STUDY

Ensuring vehicle availability and direct delivery for technical maintenance in commercial real estate.

A provider specialized in the technical management of industrial and commercial buildings faced the challenge of delivering bulky and varied maintenance equipment, often urgently, while guaranteeing the safety and integrity of the goods. Our transport team provided a solution combining direct deliveries without reloading, selection of suitable vehicles, and dedicated logistics monitoring, covering mainly France and the Benelux region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Facility management service provider for industrial and commercial buildings; headquarters in Île-de-France; technical operations and interventions across France and Belgium.

Volume & seasonality

Average of 15 shipments per month with peaks during March-July (+25%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Same-day delivery, unloading assistance, GPS tracking.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability rate at 99.53% of orders placed, all documents available on the done space platform, transport costs reduced by more than 9%
24
 h
Grenoble→Chartres transit time
1143
 €
Example job price (Premium)
105
Number of shipments in 2025
99.48%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Chartres
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
24
 h
1143
 €
Grenoble
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN
15
 h
942
 €
Grenoble
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
710
 €
Grenoble
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
437
 €
Grenoble
Piacenza
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
454
 €
Grenoble
Girona
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
403
 €
Chartres
Vannes
Toulouse
Cholet
Piacenza
Girona
Grenoble

Before/after (last 6 months)

-0,24
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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