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Securing the express delivery of ethical and valuable jewelry across France.
CASE STUDY

Securing the express delivery of ethical and valuable jewelry across France.

A specialist in ethical jewelry based in the Île-de-France region, this manufacturer needed reliable transportation solutions to deliver high-value pieces without damage, often on tight deadlines for event-driven orders. Through a rigorous carrier verification process and expert handling of fragile goods, the logistics provider achieved a damage-free delivery rate of 99.96% while maintaining the responsiveness demanded in the French market.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of ethical jewelry specializing in responsible gold; workshop in the Paris region; B2B deliveries to jewelers and resellers in France and Belgium.

Volume & seasonality

An average of 10 shipments per month with peaks during May-July (+13%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 900 and 2,200 kg.

Delivery constraints

Fixed hours for loading, tail lift + pallet truck, rapid proof of delivery (POD).

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on DONE Space, transport cost reduction over 16%
6
 h
Paris→Metz transit time
559
 €
Example job price (Premium)
87
Number of shipments in 2025
99.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
6
 h
559
 €
Paris
Rouen
8x palette EU, 120x80 cm, 5 100 kg
Porteur
5
 h
459
 €
Paris
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
390
 €
Paris
Troyes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
237
 €
Paris
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
552
 €
Paris
Zwolle
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
557
 €
Metz
Rouen
Cholet
Troyes
Maastricht
Zwolle
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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